Last updated 03 February 2023.
This privacy notice for Clinical Research Coaching (‘Company’, ‘we’, ‘us’ or ‘our’), describes how and why we might collect, store use, and/or share (‘process’) your information when you use our services (‘Services’), such as when you:
1. What is personal information
Personal information is anything that identifies and relates to a living person.
It can include information that when put together with other information can identify a person.
2. What information do we collect?
Personal information you disclose to us
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services when you participate in activities on the Services, or otherwise when you contact us.
Personal information provided by you. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make and the products and features you use. The personal information we collect may include the following:
Sensitive information. We do not process sensitive information.
All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.
3. How do we process your information
We will use your information to provide any services you have requested and for example:
We may process or share your data that we hold based on the following legal basis:
4. How do we keep your information safe
We have implemented appropriate and reasonable technical security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cyber criminals or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
5. How we store your personal information
We will keep your information for as long as you have a relationship with us. After the relationship ends we keep personal information for 12 months. We will then dispose your information by removing all personal information from electronic and paper records.
6. Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at email@example.com, +44 (0) 7907 703 990, if you wish to make a request.
7. How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at firstname.lastname@example.org.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk